If you don't find your problem/solution here… Call AAA Pump Service at (603) 645-8610.
FYI, we offer the "Dirty Half-Dozen." These are the most common pump-related problems that afflict homeowners. Review our suggestions and call us if you don't find the solution you need. (603) 645-8610
The Dirty Half-Dozen problems:
- Alarm is going off
- Electrical bill is high
- Sewerage odor
- Sewage bubbles up
- Toilet won't flush, backs up
- Water backs up
An alarm going off indicates a rising water level in your wet well, which houses your sewage pump. If the water's rising, the pump is not working.
|A circuit breaker has tripped, shutting off power to the pump.||Check your circuit breakers or, in older homes, your fuse box.|
|A pump control has failed.||Unless you know how to safely test an electrical device's functioning, call AAA Pumps.|
|The generator has failed, and the pump no longer has power.||Unless you know how to safely test an electrical device's functioning, call AAA Pump.|
|Power failed||The alarm may be powered by battery backup, or a temporary power failure may have thrown a circuit breaker. Check your breakers. If they're all engaged yet the pump does not work, call AAA Pump.|
|The pump is clogged||Call AAA Pump. Clogs require that the power to the wet well be disengaged, the chamber pumped and a worker enter the chamber, all of which are best done following specialized safety training.|
In all cases in which you're able to restore operation, give the pump a few minutes to pump down.
Electrical bill is high
- Pump is running more than necessary or float switch is inoperable:
Call AAA Pump to diagnose the total system.
- The sewage pump has failed:
Check your circuit breaker. If it's connected yet the pump isn't working, call AAA.
- Check drainage at sinks and the bathtub:
If everything's blocked, it's a clogged line or failed pump station. Call AAA Pump.
If other drains work, the toilet itself is most likely the problem.
- Check drainage at other sinks, the toilet and the bathtub:
If everything's blocked, it's a clogged line or failed pump station.
Stop using water and call AAA Pump.